Behind the scenes at McDonalds, Seeing What's New and Making my own Big Mac!
Ever since I was a little girl I've always loved a McDonalds treat every now and again. My love of McDonalds started with the simple childhood love of their chicken nugget happy meals and grew into an adult love of Big Macs and McChicken Sandwiches. Yes I know it's not the healthiest of food but it sure does taste good and as I say, 'everything in moderation'.
Today I was invited to go behind the scenes at a local McDonalds restaurant too see how it all works. How it's all prepared and how it's all served. I also got too see some of the new changes that they've made and have to say, I was pretty impressed but most of them.
The new digital kiosks are pretty cool. You can browse, choose and order your food from these. There's lots of choice and several swaps available, you can swap your fries for a salad shaker or maybe you'd prefer to swap your fizzy drink for a juice or a coffee. I've seen these digital kiosks before but never used them as I didn't know you could place 'special' orders on them. Today I learnt that you can 'Customise' your order just how you like it. For me I'm forever ordering my Big Mac without the lettuce or my Hamburger without pickle. On these new digital kiosks you can do just that. There's the option to remove the ingredients you don't want with this new 'Customise' option - It's pretty awesome and definatley something I will be using myself in the near future. The kiosks take card only but another cool feature they have is a scan option which allows you to scan those bus ticket offers too.
There's even a Table Service option now, how cool is that? For those with their hands full, maybe sore feet after a long days shopping or just a brood of children to watch over. This could prove a really useful service. You can choose one of three Zones to sit in so the staff know where to bring your food and simply sit down and wait. Enjoying a McDonalds has never been more enjoyable. You can now order, pay by card and take a seat until your food is brought to you. I think it's a great idea and will hopefully help a lot of people out.
Inside the kitchen I saw how everything was cooked and put together. The kitchen itself isn't very big but it is very clean. Everything is in order and neatly in it's place. T revolutionised kitchen design is very clever making service fast with freshly prepared food. The staff work in a kind of Tag Team style to create our favourite McDonalds meals. One person does the bread, buns or wraps. The next adds the sauces and salads and one adds the meat or fish. It was great to see everyone in action and working together as part of their fantastic team. I'd never realised how quick they have to work. Organisation is key and the staff work well.
The highlight of my afternoon I have to say was learning how to make a Big Mac and getting to make my own. I was given an apron, hat and hair net just like the real staff have, it was great. I never realised how excited I'd be to be in the McDonalds kitchen. My Big Mac may not have been perfect but I got a pass which means it was good enough to be served to the public (it wasn't served though as I ate it). I did have a little help but it was still mine.
My family and I have been enjoying McDonalds for years and won't be stopping any time soon. With their restaurants evolving and changing with the times, things are only going to get better. Ordering has become easier, Service has become quicker and the taste has remained just as good as it's always been. I've really enjoyed my visit today and feel like I've really learned a lot. Seeing how the food was prepared for myself has made me feel much more positive about our future visits but next time I'll leave the Big Mac making to them.
Disclosure: I was invited to join a team of bloggers for an afternoon of behind the scene fun at a Birmingham McDonalds. This post is a sponsored post written in association with them.